A 99.9% Server Uptime
The primary benefit of developing your very own cloud hosting platform is that you don’t need to be worried about compatibility issues – you design a specific set of software tools in such a manner so as to work with a specific set of hardware parts. The final result is something significantly more stable and reliable, since there are fewer potential risks of failure. We’ve built our cloud hosting platform atop tried and tested hardware components and a heavily customized version of SELinux in an attempt to create an extremely safe and secure home for your own web sites.
That is the reason why, with all our Linux cloud hosting packages plans we offer you a 99.9% server uptime guarantee. This guarantee is available in all datacenters.
A 99.9% Network Uptime
If you wish to provide a quality hosting service, you can scarcely rely on the default network configuration in a datacenter. We’ve set up our very own custom internal network in order to ensure a hyper–fast connection speed with the outside world.
And because of this, irrespective of which datacenters you select: our USA located datacenter, our United Kingdom located datacenter, in our Finland located datacenter, in our East Europe located datacenter or our Australia located datacenter, you can enjoy a guaranteed 99.9% network uptime. And this guarantee is valid for all web hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting packages. In case you are dissatisfied with our web hosting services, or if you consider them insufficient, or if you decide that you must have a Linux VPS hosting packages instead of a cloud hosting package – you will get a refund, no questions asked.
All domain name registrations are nonrefundable, but you’ll retain total control of your domain names even if you delete your hosting account with us.
24/7 Technical Support
If you happen to have a web hosting firm, your technical engineers are of major importance. That’s why we have attentively gathered a highly qualified team of technicians, each with several years of practice behind his back. With their help, we offer 24x7 support with all our hosting plans.
And not just that, our company offers a 1–hour response time guarantee. All tickets are replied to in under sixty minutes and our average response time is less than 20 minutes!