Support and Help Channels
A 60 mins Inquiry Response Warranty
Each ticket that you send to our customer assist team will be answered within up to 1 hour. The common requests shall be solved instantly. Nonetheless, if the assistance request you have posted needs assistance from a skilled technician, we’ll forward the ticket to him and will let you know about the hold–off.
Top–quality Tech Help And Support Service
Our client assistance staff will be online for you 24x7 to to handle all service inquiry tickets that you send to us. We offer technical help and support for the software packages that are installed in advance on your server. These include our custom designed Online Control Panel, the chosen OS as well as the server administration panel (depending on the VPS type).
An Informative Help Zone
In the Online Control Panel that is provided gratis along with your virtual server, you can find an instructive Help zone, incorporating all you need to learn about maintaining your web sites and programs. We have added a wide selection of how–to articles and video guides that demonstrate the fundamental site administration tasks in an easy–to–understand manner.