1 hour ticket response
Our team of customer service technicians is focused on delivering rapid answers to all your queries. We will examine your tech support ticket once it is submitted and will get back to you with a solution to the problem within maximum 60 minutes after the client support ticket submission. In fact, our average technical support ticket response time is twenty minutes.
A Premium–Quality Support Service
We’ve got a team of web hosting support technicians who are eager to reply to all your questions every time you require assistance. Almost all our help desk staff members have several years of experience in the Linux cloud hosting packages sphere, which implies that you can constantly depend on rapid and comprehensive answers to your questions.
An Easy–to–Browse Help Center
Integrated into the Online Control Panel is an intuitive Help Center, which includes different sources of information. You can search through a routinely updated knowledge base featuring web hosting account administration articles and website administration articles, check our educational video tutorials or explore our F.A.Q. repository.