When your web hosting company provides live chat support, you are able to talk with a representative in real-time and learn helpful information or get an issue resolved timely. The advantage of using chat as an alternative to calling to talk with a live person is that you need just a computer with access to the world wide web, which means that you will not pay any rates if you are in another country or state. What's more, it will be quicker to copy and paste data like domain names, usernames or error messages in other words details that are sometimes hard to share with the other party on the telephone. The live chat is also a much quicker way to contact your website hosting provider's support team compared to using a ticketing system. Last, but not least, in the event that some trouble needs a little more time to be resolved, you can do something different while you wait for assistance on the live chat, which means that you will not lose time - something that's not possible in case you're on the telephone.

Live Chat Support in Cloud Hosting

As a part of the support services that we offer for all of our Linux cloud hosting packages, you'll find live chat support which is online 24x7, even on holidays. You're able to get in touch with us regardless if you already own an account or not, considering that we will support you with almost anything, ranging from supplying you with basic info about our services if you aren't our customer yet and you're considering to purchase one of the packages, to helping you with creating an email account in an email client. Some problems are more technical and time-consuming, so you will need to employ the ticketing system that is incorporated into the Hepsia website hosting Control Panel, but we can save you precious time and assist you in real time on our live chat for quite a few things.