Lots of users who begin using their 1st hosting account, or change companies, often have enquiries with regard to how particular procedures are accomplished or come across problems when setting up various things such as e-mails, website settings, etc. This is why, many companies have prepared documentation with the most common questions and problems in order to help their clients receive info swiftly and easily. As a result, the customer care staff representatives can devote more time to actual issues that given clients may be encountering, as the solution for the smaller things will be available on the World Wide Web and customers can easily handle them without contacting the customer care staff. Having comprehensive documentation is extremely important, particularly for new users without any past experience, because the web hosting service involves a ton of features and many people can get bewildered about what to do. A good knowledge base can both help you perform the tasks that you need and find out how the hosting service functions in general.

Extensive Online Documentation in Cloud Hosting

All Linux cloud hosting packages that we offer feature an in-depth knowledge base where you can find all you may ever need to know with regard to your web hosting account. Irrespective of whether you wish to create a brand-new MySQL database, to redirect a domain name using an .htaccess configuration file or to set up an email address on your computer or hand-held device, you can just check our step-by-step help articles and all the information that you need will be there. When you open a particular section of the Hepsia hosting Control Panel, you’ll see articles that pertain to the functions that can be accessed through it. In case you would like to see the full article archive and get informed about all the functions that Hepsia is offering, or only to read general information about the hosting service, you can examine the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We have done our utmost to encompass any complication that you might experience, but in case you do not find the information that you’re seeking, you can always touch base with us, as our help desk staff is at your disposal 24x7x365.